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Privacy Policy

Law Access and Community Legal WA and their delegates have obligations concerning the collection, use, disclosure and storage of personal information. These obligations are set out in the Australian Privacy Principles under the Privacy Act 1988 (Cth) (Privacy Act), and other applicable State and Territory privacy laws.

In this Privacy Policy, references to “we”, “us” and “our” are to Law Access and Community Legal WA and their delegates.

You consent to us collecting, holding, using and disclosing your personal information in accordance with this policy.

We will review and may update this Privacy Policy from time to time. The current version will always be available on this website. 

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner.

What is Personal Information and why do we collect it?

“Personal information” is information or an opinion about an identified individual or reasonably identifiable individual, whether true or not or whether recorded in material form or not.

This Personal Information is obtained in many ways including by email, via our website, from other publicly available sources, and from third parties. We do not guarantee website links or policy of authorised third parties.

We collect personal information for the purpose of enabling you to access and use our website, and so that we can send marketing and promotional messages to you, as well as operate, improve and optimise our website. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

“Sensitive information” is a sub-category of personal information which includes information about an individual’s racial or ethnic origin, political opinions, membership of political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or trade union, sexual preferences or practices, criminal record, health information, genetic or certain biometric information.

Sensitive information will be used by us only:

  • for the purposes for which it was obtained;
  • with your consent; or
  • where required or authorised by law.

Third Parties

We may disclose personal information to the following third parties for the purposes listed above:

  • Government departments, regulatory bodies, or other relevant agencies to whom we report.
  • Funders or grantors to whom we owe reporting obligations.
  • Suppliers, consultants, and collaborators who assist in the provision of relevant services and support.

When we disclose personal information to third parties, we make all reasonable efforts to ensure that we disclose only relevant information and that it is accurate, complete and up to date and that the third party will comply with the Privacy Act in relation to that information. 

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • third parties where you consent to the use or disclosure; and
  • where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.

If the information is no longer required by us for any purpose for which it was collected and is no longer required by law to be retained by us, we will destroy or de-identify the information.

However, we advise that there are inherent risks in transmitting information across the internet, including the risk that information sent to or from a website may be intercepted, corrupted or modified by third parties. 

If you have security concerns, or wish to provide personal information by other means (e.g. by telephone or paper), may contact us using the contact details set out at the bottom of this Privacy Policy.

Embedded Videos

We may use third parties for embedded videos and livestreams of events on our website. We will make these third parties clear where they are used. You can access the privacy policy for any third party on their website.


Our sites may have links to other websites not controlled or owned by us. We are not responsible for these sites or any consequence of a person’s use of those sites. In particular, we are not responsible for the privacy policies or practices of the operators of other websites. We recommend that you review the privacy policies of those external websites before using them.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We will not charge any fee for your access request.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have a complaint or concern regarding our handling of your personal information or think that your privacy has been affected, you should contact us as detailed below for an examination of your complaint or concern. If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (OAIC). See for how to make a complaint.

Contact us


Phone: (08) 6488 7825

Privacy Officer: Principal Lawyer